How can I add, delete, enable, disable, or change an Xcentric Cloud user account... [Article]
Option 1 (real-time)
Account administrators may add, delete, enable or disable Xcentric Cloud user...
- Concurrent user error message -- Use the Session Manager to clear disconnected s... [Article]
Should you receive a message indicating that your login attempt is denied due to a "concurrent user/...
- My Xcentric Cloud Session is Locked Up [Article]
Occasionally, you may want to forceably close your Xcentric Cloud session. Your session may become unresponsive or you may have a disconnected session that you are unable to reconnect. Using
- Application Update procedures [Article]
Application updates are handled by the Xcentric Cloud Services team. Updates to the following appli...pplications are completed automatically without a user submitted request. For all other applic
- How do I setup my iPad to get my mail from Xcentric Cloud? [Article]
This document will show you how to setup an iPad to work with Xcentric Cloud if the ActiveSync option has already been added to your account.
Please note that if you have not previously been
- How do I setup my iPhone to get my mail from Xcentric Cloud? [Article]
This document will show you how to setup an iPhone to work with Xcentric Cloud if the ActiveSync option has already been added to your account. Please note that if you have not pre
- Guidelines for Using the Internet in the Cloud [Article]
Xcentric has recently increased security as it applies to using Internet Explorer (IE) inside the Xcentric Cloud to help protect you and your firm and to give everyone the best Cloud experience poss
- What is a user profile and what happens if it is restored or recreated? [Article]
Your Cloud Profile holds many of the settings for your applica
- How to set the Workgroup Template locations within Microsoft Word [Article]
In addition to looking in your default user templates file location for existing templates, 2007 and...
- How can I setup my Android phone to get Xcentric Cloud mail? [Article]
This document will show you how to setup an Android phone to work with Xcentric Cloud if the ActiveSync option has already been added to your account. Please note that if you hav
- How can I backup user data before deactivating an account? [Article]
Before deactivating and deleting an Xcentric Cloud user account, you should determine whether there ...
- Does Xcentric provide peer review accounts? [Article]
Xcentric understand the need for peer review accounts. For that reason, we provide firms with temporary peer review accounts. These peer review accounts are available for one week per calendar yea
- What security measures are in place for cell phones? [Article]
- How can I access email using a web browser? [Article]
You can access your email from any web browser without installing any software by using the webmail site.
Type mail.xcentric.com in your browser's address bar,
- Scanning into Xcentric Cloud is Slow [Article]
There are several things that can cause slowness while scannin
- How Can I Request Administrative Access to Account Center? [Article]
Xcentric's Account Center allows approved firm employees the ability to manage Xcentric Cloud user ...
- How do I archive email to a PST file? [Article]
Best Practices for Managing Your E-mail
Proper management of your e-mail ensures that Outlook runs smoothly and allows you to locate important messages when you need them. Outlook is not desi
- Xcentric Cloud Network Connectivity Guidelines [Article]
Calculating connectivity requirements can be more of an art than a science. The Internet can be used for so many functions (web browsing, email, radio, video, file transfer, video conferencing, etc.
- How can I gain access to another user's calendar in Outlook 2007? [Article]
Accessing another user's calendar in Outlook 2007 requires permissions to view that calendar. This...
- How Can I Change the Username in Office 2007 [Article]
The username set in Office 2007 is associated with file authorship, document revisions and annotati...