| Word | Description |
| ActiveSync | Service option that allows synchronization of Xcentric Cloud-based email, contacts, and calendars to a handheld/mobile device, such as an iPhone, iPad, or other ActiveSync capable device. |
| Bandwidth | Bandwidth is a rate of data transfer, or bit rate, measured in bits per second, typically associated with the capacity of an Internet connection. See also Latency |
| Citrix | TBD |
| Domain name | A name that identifies a web site, such as 'xcentric.com' or 'abc-company.com.' |
| FTP | File Transfer Protocol (FTP) is a network protocol used to transfer data from one computer to another through a network, such as over the Internet. |
| IP address | Internet protocol address. i.e. 123.123.123.123. On a Windows PC, the IP address can be found by launching a command prompt and entering the command "ipconfig" at the prompt. On a Mac, the IP address can be found by opening System Preferences, then Network. |
| ISP (Internet Service Provider) | An ISP (Internet Service Provider) is a company or business that provides access to the Internet and related services. In the past, most ISPs were run by the phone companies |
| Latency | Refers to the amount of time it takes a packet to travel from the source to destination. Together, latency and bandwidth define the speed and capacity of a network. Latency can affect the performance of hosted applications. Typical symptoms include slow launch speeds, momentary screen freezes, typing slowness or general unresponsiveness. |
| POP | In computing, local e-mail clients use the Post Office Protocol version 3 (POP3), an application-layer Internet standard protocol, to retrieve e-mail from a remote server over a TCP/IP connection. POP3 and IMAP4 (Internet Message Access Protocol) are the two most prevalent Internet standard protocols for e-mail retrieval. |
| SMTP | SMTP is a relatively simple, text-based protocol, in which one or more recipients of a message are specified (and in most cases verified to exist) along with the message text and possibly other encoded objects. The message is then transferred to a remote server using a procedure of queries and responses between the client and server. Either an end-user's email client, a.k.a. MUA (Mail User Agent), or a relaying server's MTA (Mail Transport Agents) can act as an SMTP client. |
| Web Browser | . |