Xcentric Knowledgebase

Troubleshooting

There were 3 articles found in this category:

1. OLE Errors in Excel or Other Office Products
   If your firm uses the PPC toolbar inside of Office 2007 or 2010, you may get errors when using an embedded Excel document inside a Word document. This error is related to the way the PPC framework works with the newer versions of Microsoft Office. Thomson acknowledges that this is a programmati ...
2. I Can't Print Multiple Copies on My HP Laserjet Printer
   If you are attempting to print multiple copies of a document on your HP Laserjet Printer and get a single copy no matter how many copies you specify, the steps below may resolve your problem. Disabling Mopier Mode in Windows Vista/7 On your local computer, click on the Start menu and select Dev ...
3. I received a prompt to install an AVG Recommended Product Upgrade
   If you are a managed workstation customer you may receive a pop-up notification offering to install an AVG Recommended Product Upgrade. This notification allows you to install the AVG Websafe browser toolbar. At this time, Xcentric recommends that you do not install this toolbar into your br ...