Xcentric Knowledgebase

How To's

There were 7 articles found in this category:

1. How to Setup a Computer to be a Managed Workstation
   The first step to getting a computer ready to be an Xcentric managed workstation is to install the Halo agent. Whether it's a brand new laptop or workstation, or simply an older machine that has had the Windows operating system re-installed, every managed workstation needs a Halo agent. The Hal ...
2. How to set the Workgroup Template locations within Microsoft Word
   In addition to looking in your default user templates file location for existing templates, 2007 and 2010 Office programs look in the workgroup templates file location for more templates. You can use Microsoft Office Word to change the location in which your new templates are created from and/o ...
3. Do you have a list of approved printers for the Citrix environment?
   We recommend using printers that are supported for use in Citrix by the manufacturer. Attached is an article from Hewlett Packard that includes printers supported in a Citrix environment. This article explains what printer features you can expect to work in Citrix and why host-based printers ...
4. How can I open a PST archive file in Outlook?
   PST (Personal Folder) files are archive files used by Microsoft Outlook. The items stored in a PST file do not use up any space allocated to your mailbox, but use only the disk space required by the size of the file. You can open a PST file in Outlook and attach it to your Outlook navigation p ...
5. How can I report Spam to Postini?
   Occasionally, you may receive Spam email messages in your inbox that have not been filtered out by the Postini Spam-filtering service. You can report these spam messages which get through Postini's filtering services so that Postini development staff can review them. Reporting a Spam Message ...
6. How do I contact Xcentric support?
   Regular Business Hours The preferred method is to submit a Service Request via the Client Service Portal (http://support.xcentric.com). You can also email support@xcentric.com. The Xcentric On-Premise Network and Cloud Network Support teams are available from 8:00am - 9:00pm Eastern Time. For em ...
7. How can I setup an RSS feed in Outlook?
   This article will show you how to setup an RSS feed in Outlook 2007. By setting up an RSS feed inside Outlook, you can be easily notified when a blog, news site, or other frequently updated content has new information. In this example we'll setup the RSS feed for Xcentric's Blog (http://xcentr ...